GET SUPPORT

individual help is available!


The Center for Innovations in Teaching and Learning (CITL) is available by appointment to answer your pedagogical questions. Click here to schedule an appointment.

If you’d like someone to check your course in Canvas to make sure that everything is working correctly, request a course readiness check with an email to online@ucsc.edu.

Daily Office Hours

If you have any questions relating to remote or online instruction, come to daily office hours! Office Hours are provided by FITC and Online Education and happen every day from 2pm to 3pm, as well as every Monday, Wednesday, and Friday from 10 to 11am. Click here to join virtual office hours. If prompted, the passcode is 'help'.

By joining you’re getting access to a space that is dedicated to addressing questions about teaching remotely and online.


Upcoming Workshops

There are no upcoming workshops at this time. To learn more and/or request a workshop for your department or group, please click here.

Self-paced canvas courses

These self-paced courses are asynchronous Canvas courses you can complete on your own time. Both were developed by the teams at Online Education and the Center for Innovations in Teaching & Learning.

Integrated Course Design for Remote Instruction - ACCESS HERE

Online Education and the Center for Innovations in Teaching and Learning have developed a course on designing and developing courses for remote and online instruction. The course blends pedagogical practices with practical tutorials for designing digital assignments and assessments, creating lecture videos, working more effectively in Canvas, and incorporating other instructional tools. Every element of the course is designed with the purpose of better enabling you to make the transition to remote or online instruction.

The course is in Canvas and can be taken independently and at your own pace. If you have any questions about the content, or would like to consult with an instructional designer, reach out to us via our Slack workspace or email online@ucsc.edu.

Let's Get This Canvas Started! - ACCESS HERE

New to working in Canvas, or just need a place to practice some basic skills? Online Education now offers a self-paced, asynchronous, Canvas Basics course called Let's Get This Canvas Started. You can use Let's Get This Canvas Started as reference guide or take it as a course, completing the homework assignments at the end of each Module. A Canvas expert will give you feedback on your submissions.

Hypothesis: Introduction to Social Annotation - ACCESS HERE
This self-paced Canvas course introduces you to Hypothesis, a social annotation tool. Hypothesis makes reading active, visible and social by enabling students to digitally annotate text, PDFs, or websites and respond to each other. This course also covers best practices, creative uses for Hypothesis and how to set up Hypothesis in Canvas.

UCSC Keep teaching Guides

Resources created by the team at Keep Teaching for UCSC instructors teaching remotely. Click the resource preview or title to view the full PDF.

Preview of first page of PDF document summarizing best practices for equity in remote instruction

1-page document summarizing recommendations from current peer-reviewed literature on best practices for fostering equity during emergency remote instruction.

Preview of first page of Zoom camera use guide for instructors PDF document

2-page document with information on why students might leave their cameras off in Zoom class meetings and recommendations that address instructors' desires for camera use.

Preview of first page of nonverbal engagement in Zoom PDF document

1-page document highlighting technical features in Zoom that facilitate student engagement & access during synchronous Zoom classes.

Google document that provides a detailed guide to Canvas' "visual language" of icons used throughout the site. An understanding of Canvas icons allows for faster and easier navigation of your Canvas courses.

Google document that provides an overview of what Discord is, how it can be both helpful and problematic as a community-building tool, and recommendations for addressing students' use of Discord.

Google document that offers a comprehensive description of how to use Zoom in your teaching. This guide is continually being updated to reflect the latest product changes and new features.

This is a sampling of the most popular Keep Teaching guides. More guides are available throughout the Keep Teaching website.

Need something else?

Have other questions you want answered? Contact us.